General Manager(05073) - 3401 N. Federal Hwy.
About The Position
The General Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same standards from team members. The role emphasizes customer service, attendance and punctuality, and maintaining the store’s image and operating standards. The position also includes general store-team duties as needed, such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided. Delivery duties may include delivering products by car, bringing orders to customers’ doors, and distributing flyers and door hangers. The work involves standing and walking for much of the shift, handling supplies and food products, and may require lifting cases weighing up to 50 pounds, carrying items, pushing or pulling trays, climbing stairs or ladders, bending, crouching, and reaching. Work may expose team members to varying weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. A valid driver’s license and access to an insured vehicle are required for delivery duties.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Ability to understand and provide correct written instructions.
- Verbal, writing, and telephone skills to take and process orders and communicate with customers and coworkers.
- Ability to enter orders using a computer keyboard or touch screen.
- Motor coordination to make precise, rapid movements with speed and accuracy.
- Ability to read maps and locate addresses within the designated delivery area.
- Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver’s license with a safe driving record meeting company standards for delivery duties.
- Access to an insured vehicle that can be used for delivery.
- Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and driving.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all policies and procedures while expecting the same from team members.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain the store’s image, standards, cleanliness, and customer service.
- Support attendance and punctuality, marketing, and profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver products by car to customers’ doors and distribute flyers and door hangers, as applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
