General Manager(07863) - 2464 N. Marks Ave.

Domino's Franchise•Fresno, CA

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The position also involves staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, attendance, and profitability. On-the-job orientation and training are provided. The role includes general store-team duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone, and may work around food-preparation equipment and in varying store and outdoor conditions. Domino’s describes opportunities for advancement, including progression to franchise ownership or corporate operations.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to understand and give correct written instructions and communicate with customers and coworkers in person and by phone.
  • Hand-eye coordination and the ability to make precise, rapid movements.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable attendance and punctuality, and transportation to and from work.

Responsibilities

  • Manage all activities during the shift.
  • Control costs, inventory, and cash; maintain customer relations.
  • Set an example for the crew and follow company policies and procedures, while ensuring the crew does the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and standards, cleanliness, and customer service.
  • Meet attendance and punctuality expectations and arrange transportation to and from work.
  • Support marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; clean equipment and the facility.
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