General Manager(02173) - 44 N Kennebec Ave
About The Position
The General Manager is responsible for everything that happens during the shift and for all store operations. This includes cost, inventory, and cash control; customer relations; and leading a team of 3 to 30 employees. The General Manager sets the tone for the store, maintains high standards, and performs the duties of Customer Service Representatives and Delivery Drivers as needed. The role includes serving customers, processing orders and payments, preparing products according to portion sizes, recipes, and baking procedures, and delivering products safely and courteously. It also involves maintaining the cleanliness of the restaurant and a professional appearance in accordance with Domino’s Pizza Grooming Standards. On-the-job orientation and training are provided. The stores operate seven days a week, including weekends and holidays, and the General Manager must be willing to work when needed. The position involves working in a restaurant environment with varying temperatures, food-related odors, cornmeal dust, cramped spaces, hot equipment, and sharp or moving parts. Physical tasks include standing, walking, lifting and carrying supplies, and completing paperwork while seated.
Requirements
- Experience leading a team.
- Be at least 18 years old.
- Have a valid driver's license, access to a reliable insured vehicle, a clean driving record, and the ability to pass a Motor Vehicle Record check.
- Be willing to work weekends and holidays as required by the store’s seven-day operating schedule.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers, including by telephone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise, rapid movements and ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical requirements of the role, including standing, walking, lifting, and carrying supplies weighing up to 50 pounds.
Responsibilities
- Manage all store operations and activities during scheduled shifts.
- Control costs, inventory, and cash, and maintain customer relations.
- Lead and manage a staff of 3 to 30 employees during the shift.
- Perform the duties of Customer Service Representatives and Delivery Drivers.
- Greet customers, take orders, and process telephone and in-person orders.
- Operate the cash register and collect customer payments.
- Prepare products accurately and consistently according to portion sizes, recipes, and baking procedures.
- Deliver products from the store to customers safely and courteously.
- Maintain cleanliness throughout the restaurant and clean equipment and the facility approximately daily.
- Maintain a professional appearance in compliance with Domino’s Pizza Grooming Standards.
- Operate equipment, stock ingredients and supplies, receive deliveries, take inventory, and complete associated paperwork.
- Follow strict quality-control standards and communicate instructions to customers and coworkers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
