General Manager(06084) - 30195 Triangle Drive

Domino's Franchise•Mechanicsville, MD

About The Position

The General Manager is responsible for the success of the store and its team members. The role manages store operations and costs, builds sales and profitability, develops and schedules staff, and ensures high standards for products, customer service, safety, cleanliness, and brand compliance. The General Manager serves as an operations expert and mentor across store-level positions, builds relationships with customers and the community, and supports marketing efforts. The position offers training and support, opportunities for career progression, and a positive, energetic work culture.

Requirements

Exceptional, positive attitude; integrity and honesty.
Excellent attendance and punctuality.
Must be at least 18 years old.
Reliable transportation, a valid driver’s license, vehicle registration, and liability insurance.
Ability to pass a background investigation and motor vehicle report.
Adaptability, accountability, self-motivation, and passion for excellent customer service and quality products.
Ability to train and engage team members effectively.
Ability to partner with Human Resources and corporate staff to maintain sound hiring practices and comply with state and federal employment legislation.
Knowledge of inventory control, labor costs, and computers.
Ability to create and effectively manage team member schedules.
Ability to perform basic arithmetic accurately and quickly, with a calculator if needed.
Verbal, written, and telephone communication skills to communicate effectively with team members and customers.
Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
Ability to enter orders using a computer keyboard or touch screen.
Ability to use proprietary software systems PULSE and PWR.
Ability to understand and give correct written instructions.
Ability to talk and hear on the telephone.
Near- and mid-range vision for most in-store tasks, depth perception, and ability to distinguish hot and cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for long periods; most tasks are performed standing.

Nice To Haves

One to two years of previous quick-service restaurant experience, preferably in the pizza niche.

Responsibilities

Manage costs, build sales, increase the customer base, and improve store profitability.
Lead team members in operational excellence and promotion of brand standards.
Recruit, train, and schedule new team members.
Provide ongoing training and development for team members and management teams.
Uphold brand standards and company policies.
Apply expertise in Domino’s operating standards to maximize productivity.
Ensure consistently high-quality products and customer service.
Ensure health, safety, and cleanliness standards are upheld.
Foster productive, professional relationships and engage team members.
Mentor team members and serve as an operations expert across store-level positions.
Build relationships with customers and the community.
Handle cash, reconciliation, and reporting.
Control and manage inventory.
Assist the General Manager in marketing efforts.