General Manager(01529) - 2554 GLADIATOR DRIVE

Domino's Franchise•Fenton, MO

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; staffing and paperwork; food management; customer relations and service; store cleanliness; marketing; profitability; attendance and punctuality; and adherence to schedules, policies, procedures, and standards. The manager is expected to set an example for the crew and ensure team members follow company policies and procedures. The posting describes a hands-on store role that also includes general team-member tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery duties and requirements, including delivering products by car within a designated area and bringing orders to customers’ doors.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with calculator use if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touch screen.
  • Ability to read maps and locate addresses within a designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Transportation to and from work.

Responsibilities

  • Oversee everything that happens during a shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food, work to a schedule, and maintain store image and standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Maintain store cleanliness, support marketing, and contribute to profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car within the designated delivery area and to customers’ doors, and deliver flyers and door hangers.
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