General Manager(05587) - 1022 S. Main St.

Domino's Franchise•Kernersville, NC

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The manager must set an example for the crew, follow all policies and procedures, and expect the same from team members. The role requires judgment, math skills, multitasking, and the ability to direct activities and make decisions. The position also includes general store duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also lists delivery duties and requirements, including delivering products by car, delivering flyers and door hangers, and having a valid driver's license and access to an insured vehicle. Work may involve varying weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The job involves standing for most tasks, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, and frequent bending, crouching, reaching, and hand use. Delivery work may require driving, carrying orders, walking, and climbing multiple flights of stairs.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to follow all policies and procedures and set an example for the crew.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Written, verbal, and telephone communication skills to take and process orders and communicate with customers and co-workers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the stated physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain and delivery sites.

Responsibilities

  • Oversee everything that happens during the shift and direct team activities.
  • Manage staffing and scheduling, paperwork, cost controls, cash control, inventory, and food management.
  • Maintain customer relations and provide great customer service.
  • Ensure attendance and punctuality, store cleanliness, a perfect image, and adherence to standards and company policies.
  • Manage marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers, as applicable.
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