General Manager (05014)

Domino's Franchise • Winter Garden, FL

1d

About The Position

The General Manager is responsible for everything that happens during a store shift, including cost, inventory, and cash controls, customer relations, and ensuring that employees follow company policies and procedures. The role also covers staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, attendance, customer service, and profitability.

The position includes the general duties expected of store team members: operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Orientation and training are provided on the job.

Requirements

• Use judgment, math skills, and the ability to multitask.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying product.
• Transportation to and from work.

Responsibilities

• Oversee all activities during the shift.
• Manage cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and ensure policies and procedures are followed.
• Handle staffing and paperwork.
• Manage food and work to a schedule.
• Maintain store image, standards, and cleanliness.
• Provide great customer service.
• Support attendance and punctuality expectations.
• Contribute to marketing and store profitability.
• Operate equipment, stock ingredients, and prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed