General Manager(01729) - 619 E. Leclaire Rd
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, marketing, customer service, attendance and punctuality, and profitability. The role also involves the general duties of store team members, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communication, numerical, judgment, multitasking, and decision-making abilities, as well as the ability to work alone and with others, handle repetitive tasks and stress, and meet quality standards. Delivery-related duties may include delivering products by car to customers, delivering flyers and door hangers, and navigating delivery locations. The position has physical demands and exposure to varying temperatures, weather, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.
Requirements
- Ability to exercise judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change; a calculator may be used.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read a map and locate addresses within the designated delivery area.
- Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards for delivery duties.
- Access to an insured vehicle that can be used for delivery.
Responsibilities
- Manage all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all policies and procedures, ensuring the crew does the same.
- Handle staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance and punctuality, cleanliness, marketing, and profitability.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers, as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
