General Manager(06575) - 1201 W. Arbrook Blvd

Domino's Franchise•Arlington, TX

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. On-the-job orientation and training are provided. The role also includes general store team-member tasks such as operating equipment, stocking ingredients and supplies, preparing products, receiving telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The description also lists delivery duties: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations. Delivery requirements include a valid driver’s license with a safe driving record and access to an insured vehicle. The job involves working in a store environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and continuous hand use. Delivery work may involve adverse weather, driving, walking, carrying orders, and climbing stairs.

Requirements

Ability to use judgment, math, and multitasking skills.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers, including by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties: valid driver’s license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.
For delivery duties: navigational skills to read a map and locate addresses within the designated delivery area.
For delivery duties: ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to meet the described physical demands, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory, cash, and customer relations.
Set an example for the crew and ensure policies and procedures are followed.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store’s image and adherence to standards.
Provide great customer service.
Maintain attendance and punctuality.
Ensure transportation to and from work.
Maintain store cleanliness.
Handle marketing and support profitability.
Operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
Deliver products by car to customers and distribute flyers and door hangers, as listed in the job description.