General Manager(01678) - 200 W Austin Blvd
About The Position
The General Manager is responsible for everything that happens during their shift and sets an example by following company policies and procedures and expecting the same from the crew. The role oversees staffing, paperwork, cost and cash controls, food and inventory management, scheduling, store standards and appearance, customer service, attendance, cleanliness, marketing, and profitability. It requires judgment, math skills, multitasking, and the ability to direct activities and work with people under stress. On-the-job orientation and training are provided. The job description also outlines general store-team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. It describes potential delivery duties and their related requirements, including delivering products by car, delivering flyers and door hangers, and navigating delivery locations. The posting does not clarify whether those delivery-specific duties apply to this General Manager role.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make decisions.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touch screen.
- Ability to perform the physical demands described, including standing, walking, lifting and carrying items weighing up to 50 pounds, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and frequent hand use.
- If required to perform delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for deliveries, and navigational skills to read maps and locate addresses.
- If required to perform delivery duties: ability to navigate adverse terrain and carry products while walking and climbing, potentially including five or more flights of stairs.
Responsibilities
- Oversee all activities and operations during the shift.
- Manage staffing and complete paperwork.
- Control costs, cash, inventory, and food management.
- Work to a schedule and maintain store standards and appearance.
- Provide great customer service and manage customer relations.
- Ensure attendance and punctuality, store cleanliness, marketing, and profitability.
- Follow all company policies and procedures and set an example for the crew.
- Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, and clean equipment and the facility.
- Potential delivery duties described in the posting include delivering products, flyers, and door hangers.
Benefits
- On-the-job orientation and training.
- Opportunities for advancement, including management and franchise ownership.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
