General Manager(01262) - 3596 Clyde Park Ave

Domino's Franchise•Wyoming, MI

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, food management, paperwork, scheduling, store cleanliness, marketing, profitability, and ensuring standards are followed. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the team does the same. The role includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery-related tasks and requirements, including delivering products by car and to customers’ doors, and delivering flyers and door hangers. The work involves standing for most tasks, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching. Conditions may include adverse weather, varying temperatures, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. The role requires communication with customers and coworkers, accurate basic math and monetary change, entering orders on a computer or touch screen, and making judgments and decisions while working alone or with others and under stress.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and delivery-related activity.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to navigate adverse terrain and delivery sites, including multi-story buildings and private homes.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Manage staffing, paperwork, food, schedules, store cleanliness, marketing, and profitability.
  • Maintain a perfect image and adhere to standards while providing great customer service.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as described in the posting.
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