Taco Bell General Manager

Taco Bell•Gardner, KS

About The Position

The General Manager mentors and leads the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role is responsible for pursuing restaurant profitability through selective recruitment, consistent training, and quality food, while fostering a culture aligned with DRG’s values. The General Manager develops and supports team members, drives operational and financial results, makes sound decisions, and serves as a liaison between upper management and the team. The position also reinforces company culture, recognizes individual and team contributions, promotes an inclusive and respectful atmosphere, and ensures compliance with company policies, procedures, and local regulations. This is a non-exempt position with an average 45-hour work week and flexible availability, including nights, weekends, and holidays. The General Manager reports to the Area Coach and Director of Operations. The role is with Royal City Bell, LLC, a Taco Bell franchisee; if hired, the franchisee will be the employee’s employer.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • At least 2 years of restaurant experience with demonstrated leadership ability.
  • Ability to read, speak, and write in English.
  • Must pass the SERV Safe Certification Course and Exam.
  • Must maintain a current health card in accordance with local and state requirements.
  • Reliable transportation.
  • Must pass a clear criminal background check.
  • Must be available for an average 45-hour work week, with flexible availability for nights, weekends, and holidays.
  • Demonstrated ability to identify and hire talent, build trust, motivate others, think analytically, and consistently pursue results.

Responsibilities

  • Identify, train, and mentor high-potential team members, supporting their growth into leadership roles.
  • Drive operational excellence, including exceptional customer service, clean restaurants, excellent food, and strong financial performance.
  • Manage restaurant profit and loss results by controlling costs and pursuing maximum profitability.
  • Make sound and effective decisions and act as a liaison between upper management and the team while maintaining an open-door policy.
  • Conduct ongoing training workshops, give constructive feedback in real time, and encourage continuous learning and growth.
  • Reinforce DRG’s culture and values through recognition, inclusivity, and a fun, respectful atmosphere.
  • Enforce company policies, procedures, and local regulations.
  • Build strong working relationships with the team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
  • Build rapport and trust with guests and maintain the restaurant’s reputation for quality and service.

Benefits

  • DRG Cares Grant Program providing grants for life challenges and financial assistance.
  • DRG Savings Marketplace with exclusive employee discounts.
  • Employee Assistance Program, including counseling services, legal support, and travel assistance.
  • Live Mas Scholarship Program.
  • Employee Referral Program.
  • Education benefits, including GED reimbursement and free second-language education.
  • DailyPay program that allows employees to access paychecks daily.
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