Taco Bell General Manager

Taco Bell • Grandview, MO

4d

About The Position

The General Manager mentors and leads the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role works to maximize restaurant profitability through selective recruitment, consistent training, and quality food, while building a company culture aligned with DRG’s values. The position is non-exempt and averages 45 hours per week, with flexible availability for nights, weekends, and holidays.

The General Manager develops team members and future leaders, oversees operational and financial performance, makes effective decisions, and serves as a liaison between upper management and the team. They reinforce company culture and values, recognize employees, promote inclusivity, and ensure compliance with company policies, procedures, and local regulations. The role builds working relationships with restaurant staff, leadership, fellow General Managers, internal stakeholders, and guests.

The position is with Royal City Bell, LLC, a Taco Bell franchisee. If hired, the franchisee will be the employee’s employer and independently sets its wage and benefit programs.

Requirements

• Must be 18 years or older.
• High school diploma or equivalent.
• At least 2 years of restaurant experience with proven leadership ability.
• Ability to read, speak, and write in English.
• Must pass the SERV Safe Certification Course and Exam.
• Must maintain a current health card in accordance with local and state requirements.
• Reliable transportation.
• Must pass a clear criminal background check.
• Average 45-hour work week and flexible availability for nights, weekends, and holidays.

Responsibilities

• Identify, train, and mentor high-potential team members and help them develop into leaders.
• Drive strong restaurant operations, including exceptional customer service, restaurant cleanliness, quality food, and financial performance.
• Manage profit and loss results by controlling costs and supporting restaurant profitability.
• Make sound, effective decisions and act as a liaison between upper management and the team while maintaining an open-door policy.
• Conduct ongoing training workshops, give timely constructive feedback, and encourage continuous learning and growth.
• Reinforce DRG’s culture and values through individual and team recognition, inclusivity, and a fun, respectful atmosphere.
• Enforce company policies, procedures, and local regulations.
• Build strong working relationships with the team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• Build rapport and trust with guests and maintain the restaurant’s reputation for quality and service.

Benefits

• DRG Cares Grant Program providing grants for life challenges and financial assistance.
• DRG Savings Marketplace with employee discounts.
• Employee Assistance Program, including counseling, legal support, and travel assistance.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program allowing employees to access paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED