Taco Bell General Manager

Taco Bell • Henderson, NV

4d

About The Position

The General Manager (GM) mentors and leads the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role works to maximize restaurant profitability through selective recruitment, consistent training, and quality food, while building a company culture aligned with DRG’s values. The GM is a non-exempt position and serves as a link between upper management and the restaurant team.

The employer is Silver State Bell, LLC, a Taco Bell franchisee. Diversified Restaurant Group describes itself as a people-first company that has grown from a 30-unit Taco Bell business in 2012 to a 300-plus-unit, multi-brand operation, with more than 9,000 team members. The franchisee is the employee’s employer and independently sets its wage and benefit programs.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• At least 2 years of restaurant experience with demonstrated leadership ability.
• Ability to read, speak, and write in English.
• Must pass the SERV Safe Certification Course and Exam.
• Must maintain a current health card in accordance with local and state requirements.
• Average work week of 45 hours, with flexible availability for nights, weekends, and holidays.
• Reliable transportation.
• Must pass a clear criminal background check.

Responsibilities

• Identify, train, mentor, and develop high-potential team members and future leaders.
• Pursue operational excellence through exceptional customer service, clean restaurants, quality food, and strong financial performance.
• Manage restaurant profit and loss by controlling costs and taking actions to maximize profitability.
• Make sound decisions and act as a liaison between upper management and the team while maintaining an open-door policy.
• Conduct ongoing training workshops, provide timely constructive feedback, and encourage continuous learning and growth.
• Reinforce DRG’s culture and values through recognition, inclusivity, and a fun, respectful atmosphere.
• Enforce company policies and procedures and ensure compliance with local regulations.
• Build strong working relationships with the restaurant team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• Build rapport and trust with guests and maintain the restaurant’s reputation for quality and service.
• Recruit and staff the restaurant with strong talent and foster an environment of growth and leadership.
• Maintain confidentiality and demonstrate integrity and trustworthiness.
• Motivate the team to meet high expectations while ensuring team members’ input is valued.
• Use logic and strategy to develop solutions to challenges and consistently pursue restaurant goals.

Benefits

• DRG Cares Grant Program offering grants to assist employees with life challenges and financial needs.
• DRG Savings Marketplace with exclusive employee discounts.
• Employee Assistance Program, including counseling services, legal support, and travel assistance.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program allowing employees to access paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED