General Manager(03058) - 201 SUPERIOR AVE

Domino's Franchise•Bogalusa, LA

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training is provided on the job. The position involves communicating with customers and coworkers in person and by telephone, entering orders by keyboard or touchscreen, handling cash, and performing physical store tasks. Delivery-related duties described in the posting include driving within a designated area, delivering products and promotional materials, and navigating delivery locations. The posting also describes exposure to hot and cold temperatures, food-related fumes and dust, sharp edges, moving machinery, and outdoor weather conditions. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate with customers and coworkers in person and by telephone.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to navigate delivery areas and locate addresses.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow company policies and procedures.
  • Handle staffing, paperwork, food management, scheduling, store cleanliness, and adherence to standards.
  • Provide great customer service and support attendance and punctuality expectations.
  • Contribute to marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Deliver products by car within the designated delivery area and deliver flyers and door hangers, as applicable.
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