General Manager - Cannabis Retail

DACUTNew Buffalo, MI
Onsite

About The Position

DACUT Cannabis Retail is seeking an ambitious General Manager to lead one of their busiest dispensaries. This role is for a results-driven leader with a proven track record in high-volume retail operations who thrives in fast-paced, dynamic environments and excels at driving revenue while building top-performing teams. The General Manager will oversee all aspects of daily operations, including staffing, inventory, compliance, and customer service, and will be accountable for driving sales, ensuring operational efficiency, and developing a high-performing team that consistently exceeds expectations. This role combines leadership, strategic thinking, and hands-on management.

Requirements

  • Minimum of 2 years of leadership experience in retail or cannabis operations (dispensary experience preferred).
  • Strong inventory management and operational oversight skills.
  • Strategic thinker with the ability to make data-driven decisions.
  • Track record of driving results, mentoring teams, and achieving business goals.

Nice To Haves

  • High-Volume Retail Leadership: Demonstrated success managing fast-paced, high-traffic stores with significant daily transactions.
  • Cannabis Operations Knowledge: Understanding of METRC, cannabis compliance, regulations, and industry best practices.
  • POS & Technology Proficiency: Experience with Dutchie for POS and e-commerce management, Alpine IQ for loyalty programs and marketing, or similar platforms.
  • Marketing & Promotions: Proven ability to design and execute promotional campaigns that drive revenue and strengthen brand presence.
  • Exceptional communication, leadership, and problem-solving skills.
  • Ability to thrive under pressure in a dynamic, fast-moving environment.

Responsibilities

  • Lead all daily operations of a high-volume dispensary, ensuring seamless customer experiences and operational excellence.
  • Drive sales growth and profitability through strategic planning, budgeting, and cost management.
  • Maintain full compliance with local, state, and federal cannabis regulations at all times.
  • Recruit, train, mentor, and develop a motivated, high-performing team that embodies professionalism and performance-driven culture.
  • Collaborate with marketing teams to execute promotions and campaigns that maximize customer engagement and retention.
  • Oversee staffing schedules to ensure peak coverage during high-traffic periods.
  • Implement and enforce Standard Operating Procedures (SOPs) to optimize efficiency and quality.
  • Build and maintain relationships with vendors to guarantee consistent product availability and quality.
  • Track, analyze, and leverage KPIs and performance data to drive operational improvements and profitability.
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