Assistant General Manager, Retail Cannabis - NEW LOCATION!

Green Meadows FarmsMarlborough, MA
Onsite

About The Position

Green Meadows has an exciting opportunity for an Assistant General Manager for a new retail cannabis location in Marlborough, MA. This role reports to the Director of Retail Operations and is responsible for executing the strategic plan of retail operations, analyzing performance, and providing feedback to leadership. The Assistant General Manager ensures staff adherence to Standard Operating Procedures, CCC Regulation, and employee policies.

Requirements

  • At least 3 years of retail management in Cannabis.
  • Supervisory experience with 2-3 retail Leads is highly desired.
  • Team leader with a positive attitude.
  • Excellent organizational skills and keen oversight.
  • Strong analytical skills with an aptitude for translating qualitative and quantitative data into executable plans.
  • Ability to influence and collaborate at all levels and across all functions of the company.
  • Strong communication skills and the ability to listen well and communicate effectively orally and in writing with various audiences.
  • Great attitude with attention to detail.
  • Unquestioned integrity.
  • High energy with a desire to work in a team-oriented, fast-paced environment.
  • Must be available for nights and weekends.
  • Must have the ability to travel to other locations when necessary.
  • Valid driver’s license is a must.
  • Authorization to work in the United States, or the ability to obtain the same.
  • Must obtain a State Agent Card.
  • Must be a minimum of 21 years of age.
  • Must be and remain compliant with all legal or company regulations for working in the industry.
  • Must pass all required background checks.

Responsibilities

  • Plans, identifies, communicates, and delegates responsibilities to the dispensary /retail team to ensure a smooth flow of operations within the dispensary / store.
  • Supports the implementation of company sales programs by motivating and supporting the retail leadership team to execute objectives.
  • Oversees the store leadership team including Lead GSAs on fostering an environment that will deliver an unmatched cannabis dispensary retail customer experience foster and deliver a unique, high-quality customer experience.
  • Reviews store environments and key business indicators to identify problems, concerns, and opportunities for improvement.
  • Building work schedules for full staff coverage on all shifts. Finding coverage when necessary.
  • Ability to provide support to other retail locations when necessary.
  • Directly reports scheduling issues to Director with resolution. Ensures staff development and talent acquisition in order to achieve and maintain operational requirements. This requires the execution of training plans as outlined by Human Resources and Compliance.
  • Responsible for on the floor coaching and collaborates with Director of necessary disciplinary action. May attend disciplinary meetings with Retail Management and HR.
  • Attends collaborative meetings with the GM Marketing Team to plan scheduled marketing releases and voices support needed for marketing assets.
  • Interact closely with the compliance team to ensure all dispensaries and personnel are in compliance with MA State regulations, in all operations, processes, inventory management and protocol. An understanding of 935CMR500.000 and 935CMR501.000 is critical to this position.
  • Leading CCC Inspection process for the Southbridge dispensary with scheduled and unscheduled visits.
  • Liaise with state and local offices, when necessary.
  • Coordinates and facilitates all dispensary / retail store transactions and operations.
  • Solicits feedback to understand customer needs and the needs of the community.
  • The Assistant General Manager is ultimately responsible for overall building appearance, cleanliness, comfort, functionality, safety, security, and customer experience.
  • Directly responsible for inventory variances, cash variances and, working directly with security/compliance on loss prevention.
  • Other necessary duties as assigned by the Retail Management.
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