General Manager - Optical

National Vision • Duluth, GA

2d

About The Position

America’s Best, part of National Vision, is seeking a General Manager to lead a store team and oversee the store’s overall success, sales, and profitability. The role manages all aspects of store operations, including financial performance, team leadership, merchandising, training, and patient care. The General Manager creates a positive, high-energy environment where exceptional service and teamwork thrive, and partners with the Doctor to support quality patient care.

The position also involves executing marketing and promotional initiatives, managing budgets and inventory, recruiting and developing associates, and ensuring compliance with company, quality, and safety standards. In some locations, state laws may require certain duties to be performed by individuals with specific licenses or credentials, and duties and work practices may vary accordingly.

Requirements

• At least 5 years of retail experience.
• Ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills.
• Passion for exceptional customer service and driving sales.
• Solid understanding of store operations and business performance.

Nice To Haves

• Supervisory experience.
• Knowledge of the optical industry.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Oversee daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcement of company policies.
• Lead, train, coach, and develop associates through feedback and growth opportunities.
• Monitor store performance and guide associates in delivering excellent customer and patient experiences.
• Partner with the Doctor to ensure patients receive a high level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Communicate with the District Manager and provide accurate reporting.
• Ensure the store and facility meet corporate and safety standards.
• Execute marketing, merchandising, and promotional initiatives according to brand standards.
• Manage budgets, supplies, and inventory to meet financial goals.
• Recruit, hire, and retain talent; create schedules based on business needs and store traffic.
• Provide timely feedback and performance evaluations, and address issues proactively.
• Ensure compliance with company policies and maintain accurate associate files and records.

Benefits

• Health and dental insurance.
• 401(k) retirement savings with company match.
• Stock purchase plan.
• Flexible spending account.
• Generous paid time off and company holidays.
• Parental leave.
• Employee eyewear discount.
• Short- and long-term disability insurance.
• Life insurance.
• College scholarship program.
• Training programs and access to educational courses.
• Internal promotion and career advancement opportunities.
• Competitive pay and bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed