General Manager

Panera Bread•Lewisburg, PA

14d

About The Position

The General Manager leads and oversees all aspects of a Panera bakery-cafe, taking ownership of its operations and making strategic decisions to support a high-performing team, excellent guest service, and business success. The role creates an environment where team members can thrive and guests experience Panera’s welcoming culture. The General Manager manages staffing, scheduling, hiring, onboarding, training, employee development, performance management, and succession planning. They ensure the bakery-cafe meets its goals and operational, quality, and service standards; carry out company strategies and initiatives; maintain costs and inventory; and ensure compliance with company policies and applicable regulations. They are also responsible for a healthy and safe workplace and for fostering a culture of warmth, belonging, growth, and trust. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. The stated pay range is $60,000–$75,000; actual compensation depends on factors including experience, job-related knowledge, skills, and location. Any offer is conditional on the results of a background check.

Requirements

At least 18 years of age.
Proven ability to drive positive results through strong business acumen.
Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
Ability to work flexible hours, including nights and weekends.
Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.
Any job offer is conditional upon the results of a background check.

Nice To Haves

Three or more years of restaurant General Manager experience preferred.
ServSafe certification, or ability to obtain it.

Responsibilities

Lead all aspects of the bakery-cafe team, including staffing needs, scheduling, people and career development, performance management, training, and succession planning.
Hire, onboard, and train team members; motivate, engage, inspire, and celebrate the team.
Manage team performance to achieve bakery-cafe goals, operational and quality standards, and guest-service expectations.
Develop managers as subject matter experts in people processes and Panera’s Guiding Values & Behaviors.
Follow operational procedures and ensure successful execution of company strategies and initiatives.
Ensure guests are delighted by the quality of food, service, and staff, and build relationships that encourage long-term guest loyalty.
Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
Maintain a healthy and safe workplace that meets health, food-safety, and company culture standards.
Manage the bakery-cafe’s overall costs and inventory.
Help build a culture of warmth, belonging, growth, and trust.