General Manager

ADT Pizza LLC•Arlington, TX

15d

About The Position

The Restaurant General Manager is responsible for the assigned restaurant’s day-to-day operations, including sales building, inventory and labor controls, product and service quality, and sanitation. The role directs associate-related activities, helping the team perform effectively and achieve restaurant and brand goals. The General Manager is accountable for financial commitments and guest satisfaction, maintaining food, beverage, and service standards, and ensuring compliance with company policies and applicable laws. The position also includes recruiting and developing associates, managing performance and discipline, maintaining restaurant assets and records, and guiding operational improvements. Duties and responsibilities may change with or without notice.

Requirements

High school diploma or equivalent.
At least two years in a leadership role in the restaurant, hospitality, or retail industry, with responsibility for financial outcomes and direct reports.
Complex problem-solving skills.
Sound judgment and decision-making skills.
Time and financial resource management skills.
Ability to lead with respect and integrity and to lead and work within a team.
Strong verbal and written interpersonal and communication skills.
Ability to maintain a high-performance, accountable culture and motivate and empower a team.
Strong change-management skills.
Self-driven and flexible.
Proficiency with Microsoft Office Suite.
Ability to work 50 or more hours per week, with days and hours dependent on business needs and flexibility to address urgent matters.
Ability to lift, move, or carry up to 75 pounds.
Ability to bend or twist, maintain and regain balance, kneel, crouch, stoop, and crawl.
Ability to perform repetitive motions and use hands to handle, control, and feel objects or tools, with frequent standing and walking.

Responsibilities

Ensure the restaurant achieves financial commitments and guest satisfaction goals.
Maintain a high-energy attitude to motivate associates and meet guest needs.
Ensure food, beverage, and service quality meet or exceed standards.
Recruit, interview, hire, and conduct performance appraisals for associates.
Develop associates and plan for succession.
Provide disciplinary action and terminate associates when applicable.
Ensure direct reports perform assigned duties promptly and accurately.
Ensure required paperwork is prepared and submitted, cash-handling procedures are followed, restaurant assets are maintained and controlled, and food, beverage, and small-wares inventories are controlled.
Ensure compliance with local, state, and federal laws and company policies.
Analyze systems, procedures, and business trends, and provide strategic guidance for developing and improving restaurant operations.
Facilitate safe working behaviors to maintain a safe environment for associates and customers.
Perform other duties as needed.