Mgr, General

GGP•Gretna, LA

1d•Onsite

About The Position

The General Manager inspires and leads the property team and collaborates across disciplines to achieve property-specific business metrics and goals. The role builds strong relationships with the local community, champions corporate-wide initiatives, and achieves operational excellence while complying with safety and health principles. The General Manager is responsible for property operations and financial planning, including multi-year ordinary capital and operating expense plans, and maintains knowledge of key property metrics such as net operating income, cash flow, occupancy, sales, and property financing. The position manages and develops the property team, works with corporate departments and tenants, and cultivates relationships with local officials, stakeholders, and community organizations. It also supports sustainability, tax strategy, accounts receivable, and the company’s Safety, Health, and Environment program. The role participates in the Manager on Duty schedule outside office hours, including evenings, weekends, and holidays. MOD coverage may be on call when appropriate, and requires being on-site at least one Saturday per month; leadership determines and approves the on-site requirements.

Requirements

High school diploma or GED.
At least 2 years of experience or training in shopping centers or equivalent management and leadership.
Strong leadership, interpersonal, and relationship-building skills.
Good working knowledge of financial analysis, budgeting, and forecasting.
Effective writing and communication skills, including public speaking.
Ability to adapt to a changing work environment.
Strong working knowledge of computer software such as Microsoft Office, Microsoft Teams, JDEdwards, and Salesforce.

Nice To Haves

Bachelor’s degree.
Recognizable industry certification.
OSHA General Industries 30-Hour course.

Responsibilities

Operate a clean, well-maintained property that provides guests with a positive shopping experience.
Prepare and manage multi-year ordinary capital and operating expense plans to meet or exceed company expectations.
Maintain strong ownership and knowledge of property metrics, including net operating income, cash flow, occupancy, sales, and property financing.
Manage and develop the property team while ensuring compliance with company policies and procedures.
Guide successful teams that reflect the company’s core values.
Partner with corporate departments, including Leasing, Accounting, Finance, Marketing, National Operations, Human Resources, and Development as needed, to meet property and corporate objectives.
Build relationships with current and prospective tenants and stay informed about sales performance, merchandise trends, leading categories and brands, and local market business and real estate trends.
Develop favorable relationships with local officials, government leaders, first responders, key stakeholders, and community organizations.
Identify opportunities for partnerships and experiences that strengthen the property’s connection with the community.
Understand REA obligations and partnerships with adjacent property owners.
Support the real estate tax team in developing proactive tax strategies.
Support corporate sustainability efforts to reduce the property’s carbon footprint.
Monitor and assist with accounts receivable as needed to achieve company objectives.
Support the Safety, Health, and Environment program by incorporating GGP’s Life Saving Principles into work planning and execution.
Participate in the Manager on Duty schedule during non-office hours, including evenings, weekends, and holidays, with on-site presence at least one Saturday per month.
Perform other duties as assigned.

Benefits

Competitive compensation.
Medical, dental, and vision coverage beginning on day one.
401(k) company matching.
401(k) vesting on day one.
Career development programs.
Charitable donation matching.
Generous paid time off, including vacation, personal holidays, and paid sick time.
Paid volunteer hours.
Paid parental leave.
Family planning assistance, including IVF, surrogacy, and adoption options.
Wellness and mental health resources.
Pet insurance.
Childcare assistance.
Commuter benefits.