General Manager

Spartina LLC•Bluffton, SC

5d•Onsite

About The Position

Spartina 449, a South Carolina owned and operated woman’s clothing & accessories company, is currently seeking a General Manager for our 2 stores located at the Tanger Outlets in Bluffton, SC. We are looking for a driven individual to promote a great work environment and produce results. At Spartina 449, the General Manager will be motivating and inspiring their team to achieve store productivity goals. The General Manager will analyze week to date, period to date, and year to date sales, and develop action plans to drive sales. Other responsibilities include; managing payroll budgets to ensure store’s contribution is on target, ensuring the individual and collective skills of the team are utilized effectively, and both the staff and customer experience is positive. Responsible for completing human resources function of the stores to ensure great customer experience and maximize profitability. The position also requires recruiting and hiring appropriately to ensure stores are fully staffed at all times. Effectively manages store operations, ensuring consistency and compliance.

Requirements

Previous Management Experience
Able to engage and speak to customers
Proven ability to identify talent and develop talent and influence a positive team atmosphere
Lead by example
Able to make sound decisions, take action, and achieve results
Learns the Spartina 449 culture and lives the “Brand”
Manage deposits
Computer skills
Ability to provide clear and concise direction to others
Ability to manage multiple priorities in a fast-paced environment
Ability to prioritize tasks, work under pressure and meet deadlines
Ability to adapt to and manage change
Standing/Walking: The ability to remain on one's feet for prolonged periods.
Lifting/Carrying: Frequently lifting boxes, inventory, or materials, up to 35 pounds.
Reaching/Stooping: Reaching with hands and arms, bending at the waist, and kneeling to restock.
Visual/Hearing Ability: Correctable vision and hearing to assist customers.
Endurance: Ability to stay active throughout the shift.

Nice To Haves

Ability to work nights, weekends and holidays
Flexible work schedule

Responsibilities

Be an ambassador for Spartina 449 at all times
Merchandising and Retail Operating Standards
Establish processes and tools to effectively analyze overall effectiveness of current processes, and track feedback from team members, customers, and executive team to generate improvements in future projects and initiatives
Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
Embraces Spartina 449’s core culture
Ensures weekly schedules are prepared to provide proper floor coverage within guidelines; reviews time sheets and other payroll documentation for accuracy before submitting by required time
Processes accurate and efficient sale and return transactions
Models sales expectations by utilizing various techniques and communicating products knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customers’ needs and desires
Creates an inviting environment for customers by maintaining a neat and clean store
Perform front end responsibilities such as cashier, returns, and reserve online pick up in store with no impact to the customer experience
Adheres to all company policies procedures & safety standards
Able to multitask on assorted merchandising and sales responsibilities
Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers.
Utilizes company tools to diagnose opportunities and develops action plans to improve performance.
Forecasts/reforecasts business, focusing on productivity to meet sales goals.
Regularly communicates with associates to discuss strengths, opportunities, and trends in business.
Partner with corporate office personnel to increase sales, drive/promote merchandise categories, and expand markets
Identifies training needs and providing ongoing training opportunities to the team as needed.
Leverages individual staff strengths, and creates developmental plans to prepare all level positions for future growth within the organization.
Ensures company standards are met for store and associate appearance at all times.
Plans, coordinates, and executes all Merchandising direction, replenishments, and sales promotions in a timely manner.
Ensures all pricing, signage, and displays are correct at all times.
Receives regular deliveries and stocks sales floor in a timely manner.
Responsible for controlling inventory stock levels and reordering as necessary within budget.
Manages and controls shrink.
Performs all duties as directed by Supervisor.