General Manager

Century Golf Partners Management•Camarillo, CA

2d•Onsite

About The Position

The General Manager serves as the strategic and cultural leader of the Club, responsible for delivering an exceptional member experience, fostering a vibrant community, and ensuring operational and financial excellence. This role blends business leadership with a visible, hands‑on presence across the Club, acting as a community ambassador, mentor, and golf‑focused leader who strengthens relationships, elevates service standards, and champions the Club’s mission. The General Manager builds a welcoming environment where members feel known, staff feel supported, and the Club thrives as a hub for golf, social connection, and community engagement.

Requirements

Degree in management, business administration, hotel and restaurant management, or related field.
Minimum three to five years management experience at a private club, and significant hospitality industry experience, such as golf course management, hotel, resort, restaurant, retail or sports management.
Knowledge of accounting and financial management principles including uniform system of accounts, financial analysis, budgeting, cash flow forecasting, compensation and benefit administration, financing capital projects, audits, internal revenue service, computers, business office organization and long-range financial planning.
Prior success in membership growth and retention.
Human resource management skills in employee relations, management styles, organizational development, work/family balance, time management, stress management, labor issues and leadership vs. management.
Knowledge of building and facilities management in the areas of preventive maintenance, insurance and risk management, clubhouse/building remodeling and renovation, contractors, energy and water resource management, housekeeping, security and laundry operations.
Excellent oral and written communication skills.
Effective negotiation skills.
Excellent presentation skills.

Responsibilities

Serve as the Club’s primary ambassador, maintaining a highly visible presence across the golf course, clubhouse, practice facilities, and events.
Build strong, authentic relationships with members, guests, and community partners.
Foster a culture of hospitality, inclusion, and belonging that reflects the Club’s values.
Lead member communication with clarity, transparency, and warmth.
Represent the Club at community events, golf associations, and industry gatherings.
Serves as liaison with civic organizations to maintain cordial community relations.
Oversee all Club operations, including golf, food & beverage, agronomy, facilities, events, and member services.
Develop and manage annual budgets, financial forecasts, and capital plans.
Ensure operational efficiency, cost control, and long‑term financial sustainability.
Maintain compliance with all regulatory, safety, and industry standards.
Lead continuous improvement initiatives to elevate service, quality, and member satisfaction.
Implementing and monitoring the budget, monitoring the quality of the golf club’s products and services, and ensuring maximum value of services to customers and/or members.
Securing and protecting the golf club’s assets, including facilities and equipment.
Monitors operation of golf program, including teaching, scheduling, tournaments, locker rooms, driving range, cart rentals, and pro shop facility.
department managers to develop short- and long-term plans and programs with supporting budget requests and financial estimates for each department and the golf club as a whole. Presents proposals to the employer for approval.
Recruit, train, and mentor a high‑performing team across all departments.
Cultivate a positive, collaborative workplace culture built on respect, accountability, and professional growth.
Provide coaching and development opportunities for emerging leaders.
Set clear performance expectations and conduct regular evaluations.
Ensures that sound relationships are maintained between team members and customers and/or members, and that proper consideration is given to customer and/or member complaints and suggestions.
Partner with the Board of Directors/Ownership to develop and execute long‑term strategic plans.
Lead capital improvement projects and facility enhancements.
Identify opportunities to strengthen the Club’s brand, reputation, and competitive position.
Drive innovation in programming, member engagement, and operational practices.
Maintaining positive and productive relationships between the members and its Board of Directors, guests, employees, community, government and industry.
Coordinating and administering the golf club’s policies as defined by its Board of directors. Guiding and assisting the Board of Directors in the development of the club’s long- and short-range objectives, goals, policies and programs.
Developing operating policies and procedures and delegating goals to department managers.
Directs upkeep and repair of all facility buildings. Assists and advises employer with long-range plans for improvements to the facility.
Defines, recommends and controls operating and financial objectives; works with develops, maintains and administers strategic long-range and annual organizational and business plans.
Coordinates, as appropriate, facility inter- and intra-committee activities.