General Manager

CAMPERS INN INC • Prescott Valley, AZ

2d • Onsite

About The Position

The General Manager role is responsible for the dealership's overall profitability as well as customer retention. Campers Inn RV is a growing company that is innovating and creating new opportunities. The company's vision is to be the RVer’s Trusted Resource for employees, customers, and partners, and to lead the industry through forward-thinking ideas and positive change. As they expand across the country and prepare for global growth, they offer meaningful career paths, strong development opportunities, and the chance to make a real impact in the communities they serve. Founded in 1966, Campers Inn RV has grown into the Nation’s Largest Family-Operated RV Dealership, with nearly 50 locations in over 20 states. The company believes in living its core values of Integrity, Teamwork, Continuous Improvement, and Sustainability. They have been named a Top 50 RV Dealership in the U.S. every year since 2010 and were honored by RVBusiness as one of the Top 5 Blue Ribbon RV Dealerships in the industry.

Requirements

• High school diploma or equivalent is required.
• Valid driver’s license and good driving record is required.
• Excellent verbal and written communication and managerial skills.
• Ability to operate the department profitably within dealership guidelines.
• Knowledge of federal, state, and local regulations that affect the daily operations of the organization.
• Ability to use a computer and other office equipment.
• Proficiency in MS Office.
• Knowledge of, or ability to learn company systems applications, including ADP, Motility Systems2K, and other software as applicable.
• Ability to work primarily in a climate-controlled environment with occasional exposure to outdoor conditions.
• Requires continuous visual ability for use of computer, files and reports.
• Ability to bend or sit for long periods of time.
• Ability to reach above shoulders and lift a minimum of 50 pounds.

Nice To Haves

• Four-year degree is preferred.
• Minimum of 3 years of experience in the RV industry or comparable experience is highly preferred.

Responsibilities

• Provide overall direction for the location as an inspirational leader, including meeting agreed upon financial goals and customer satisfaction.
• Develop and manage a high performing staff, in terms of performance, efficiency, training, and morale, as well as adherence to company standards.
• Hiring and monitoring the performance of the department managers, holding weekly sales meetings and conducting sales training.
• Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained.
• Overseeing standards for displaying and merchandising both new and used RVs as well as reviewing and initialing all promotions before they are finalized.
• Coordinating the appropriate supply of new and used RVs and ordering/acquiring vehicle inventory accordingly.
• Auditing all appraisals of trade-in RVs.
• Issuing all demonstration RVs and ensuring that appropriate dealership records are maintained.

Benefits

• Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education.
• Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including: Major Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance (Basic, Supplemental, Spouse, and Child available), Employee Assistance Program (EAP).
• Paid Time Off.
• Qualified retirement plan (401k) with Employer Match.
• Fair and competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree