General Manager - Corporate Fitness

Kinema Fitness•Chicago, IL

6d•$60,000 - $65,000•Onsite

About The Position

Kinema Fitness is seeking a full-time General Manager to operate a corporate fitness center in Chicago. The role leads member engagement, customer service, wellness programming, personal training, group fitness, and efforts to help members achieve fitness results. The General Manager will create outreach programs for employees in the building, including events, workshops, in-department meditation, and other services, and will work with the client’s team and Kinema Fitness to develop and implement the center’s vision and strategy. The General Manager is accountable for performance metrics and goals and should be proactive, detail-oriented, organized, and innovative. The role requires experience in fitness center operations and delivering high-quality customer service. Responsibilities also include managing staff, budgets, revenue objectives, programming, equipment, supplies, and communication with members and property vendors.

Requirements

At least 2 years of corporate fitness management experience.
Degree in Exercise Science or a related field.
Certified Personal Trainer.
CPR/AED certification.
Experience leading group fitness classes.

Responsibilities

Create a culture of excellent customer service tailored to members’ needs.
Develop a strong personal training program.
Create fitness initiatives that engage and excite members.
Hire, supervise, train, and evaluate staff.
Prepare participation and usage reports for the on-site team and Kinema Fitness.
Network with property vendors to integrate the fitness center into other areas of the property.
Meet revenue and financial objectives by preparing budgets, analyzing results, and reporting.
Create an outreach strategy to generate additional memberships.
Work with the design team to create marketing collateral consistent with the company’s branding.
Develop and implement strategies to improve program, participation, and financial outcomes.
Ensure equipment is in working order.
Respond to member feedback.
Implement and grow holistic wellness solutions and other wellness-related services.
Order and maintain locker room supplies.