General Manager(08622) - 15505 Stoneybrook W. Pkwy

Domino's Franchise•Winter Garden, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all policies and procedures, and expecting the same standards from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and supporting store profitability. The posting also describes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided.

Requirements

  • Sound judgment and ability to multitask.
  • Basic math skills, including adding, subtracting, multiplying, and dividing accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to understand and give correct written instructions.
  • Ability to communicate with customers and coworkers in person and over the phone.
  • Motor coordination to make precise, rapid movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Reliable attendance and punctuality.
  • Transportation to and from work.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.

Responsibilities

  • Oversee all activity during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, and cleanliness.
  • Provide great customer service and support marketing and profitability.
  • Operate store equipment, stock ingredients, prepare products, and receive and process telephone orders.
  • Take inventory, complete associated paperwork, and clean equipment and the facility.
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