General Manager(02074) - 2149 Miller Pkwy

Domino's Franchise•West Milwaukee, WI

About The Position

The General Manager is responsible for everything that happens during their shift at a Domino’s Pizza store, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager must set an example, follow all policies and procedures, and expect the same from the crew. The role provides on-the-job orientation and training and may offer opportunities for advancement within Domino’s, including to franchise ownership or corporate operations. The posting also lists general store-team duties and qualifications, including operating equipment, stocking ingredients, preparing products, receiving and processing phone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work involves communicating with customers and coworkers, entering orders using a computer keyboard or touch screen, handling cash, and performing physical tasks in a restaurant environment. The posting further includes delivery-specific duties and requirements, including delivering products by car, requiring a valid driver’s license and access to an insured vehicle.

Requirements

  • Ability to follow all policies and procedures and set an example for the crew.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, including by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and continuous use of hands.
  • For delivery duties listed in the posting: valid driver’s license with a safe driving record meeting company standards; access to an insured vehicle usable for delivery; navigational skills to read maps and locate addresses; and ability to navigate adverse terrain, including multi-story buildings and private homes.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, and cash control.
  • Maintain customer relations and provide great customer service.
  • Staff the store and complete paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and adhere to standards and policies.
  • Ensure attendance and punctuality.
  • Maintain store cleanliness.
  • Perform marketing activities and support profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • For delivery duties listed in the posting: deliver products by car to customers, deliver flyers and door hangers, and navigate the designated delivery area.
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