General Manager(2149)66 Valley Street

Domino's Franchise•Salem, WV
•Onsite

About The Position

The General Manager is responsible for all store operations and everything that happens during a shift, including cost, inventory, and cash control and customer relations. The role leads a team of approximately 3 to 30 employees, sets a professional example, and performs the duties of Customer Service Representatives and Delivery Drivers as needed. Responsibilities also include serving customers, preparing and delivering products, operating the register, and maintaining restaurant cleanliness and grooming standards. On-the-job orientation and training are provided.

Requirements

  • Experience leading a team and managing staff during a shift.
  • At least 18 years old.
  • Valid driver’s license, access to a reliable insured vehicle, a clean driving record, and ability to pass a Motor Vehicle Record check.
  • Willingness to work when needed, including weekends and holidays.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
  • Ability to communicate verbally and in writing with customers and coworkers and to process orders by phone and in person.
  • Ability to follow written instructions and enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical requirements of the position, including standing and walking for most tasks and lifting deliveries weighing up to 50 pounds.

Responsibilities

  • Manage all store operations and oversee activities during scheduled shifts.
  • Lead and motivate a team of approximately 3 to 30 employees.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Perform the duties of Customer Service Representatives and Delivery Drivers.
  • Greet customers, answer the phone, take and process orders, and collect payments.
  • Prepare products accurately and consistently according to portion sizes, recipes, and baking procedures.
  • Deliver products from the store to customers safely and courteously.
  • Maintain cleanliness of the restaurant, equipment, and facility.
  • Maintain a professional appearance in compliance with Domino’s Pizza grooming standards.
  • Operate equipment; stock ingredients and supplies; receive deliveries; take inventory; and complete associated paperwork.
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