Customer Service Rep(02149)66 Valley Street

Domino's Franchise•Salem, WV

About The Position

Customer Service Representatives work in a fast-paced pizza store, helping customers place orders and supporting store operations. The role may be part-time or full-time and offers schedules intended to accommodate other commitments. On-the-job orientation and training are provided. Opportunities for growth, including potential advancement to management, may be available.

Requirements

  • Must be at least 16 years old.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Clear, upbeat speaking voice when communicating with customers by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Clean-cut and personable; outgoing and energetic; dependable, reliable, punctual, prompt, responsible, a quick learner, and self-motivated.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders by phone and in person using a touchscreen computer system.
  • Enter orders using a computer keyboard or touchscreen.
  • Handle monetary transactions and make correct change.
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