General Manager(02871) - 726 S Milwaukee Ave

Domino's Franchise•Gurnee, IL

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining standards and store cleanliness, customer service, marketing, and profitability. On-the-job orientation and training are provided. The posting also describes general store-team duties and working conditions, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. It includes physical demands and environmental conditions associated with restaurant work. The posting additionally includes delivery-specific duties and qualifications, such as delivering products by car, but does not clarify whether those delivery requirements apply to the General Manager role.

Requirements

  • Ability to follow company policies and procedures and expect compliance from the crew.
  • Ability to direct activities, perform repetitive tasks, and work alone or with others under stress.
  • Ability to meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements and use a computer keyboard or touch screen.
  • Ability to stand for most tasks, walk short distances, sit to complete paperwork, lift and carry supplies, push or pull trays, and occasionally climb stairs or a ladder.
  • Ability to bend, crouch, squat, reach, and perform continuous hand tasks, including forceful use of forearms and wrists.
  • Transportation to and from work.
  • For delivery-specific duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle for delivery, navigational skills, and ability to navigate adverse terrain and carry products while walking or climbing.

Responsibilities

  • Manage all activities and operations during the shift.
  • Control costs, inventory, and cash, and manage food.
  • Maintain customer relations and provide great customer service.
  • Set an example for the crew and ensure compliance with company policies, procedures, and standards.
  • Handle staffing and paperwork.
  • Work to a schedule and ensure attendance and punctuality.
  • Maintain the store’s image and cleanliness.
  • Contribute to marketing and store profitability.
  • Perform general store-team duties as described, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.
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