General Manager(02675) - 1500 S. Washington Ave.

Domino's Franchise•Crawfordsville, IN

About The Position

The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls, customer relations, staffing, food management, store cleanliness, marketing, and profitability. The manager sets an example for the crew and is expected to follow all company policies and procedures and ensure the crew does the same. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position involves working with customers and coworkers, using a computer keyboard or touch screen, and performing physical store and delivery tasks. Delivery duties may include driving within a designated area, delivering products and promotional materials, and carrying items to customers.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to follow written instructions and communicate verbally with customers and coworkers, including by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the described physical demands, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Manage all activities and operations during the shift.
  • Control costs, inventory, and cash; manage food and customer relations.
  • Staff the store and complete paperwork.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain the store’s image, standards, cleanliness, and customer service.
  • Support marketing and store profitability.
  • Set an example by following all policies and procedures and expecting the same of the crew.
  • Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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