General Manager | Trick Rider (A New Age Luxury Supper Club)

Omni Hotels & Resorts•Frisco, TX

5d•Onsite

About The Position

Omni PGA Frisco Resort & Spa is seeking an experienced General Manager for Trick Rider, a luxury specialty restaurant described as a new-age supper club. Trick Rider features curated food, cocktails, wines, and distilled spirits, including shellfish and premium-cut meats, in an experiential setting that blends tradition with a modern twist. The General Manager assists with overall outlet management and is responsible for the restaurant’s service, guest satisfaction, staff training and performance, scheduling, payroll, forecasting, supplies, and operational controls. The role works closely with guests, restaurant staff, and the culinary team, and requires flexible availability for nights, weekends, and holidays.

Requirements

Current Texas Food Handler and TABC certifications, which must be maintained.
Three years of experience as an Assistant Restaurant Manager or Restaurant Manager; preferably in a 4-star, high-volume restaurant or hotel.
Ability to communicate clearly and pleasantly, verbally and in writing, with guests, members, management, and coworkers, in person and by telephone.
Ability to work in a fast-paced environment and multitask.
Prior serving and cash-handling experience.
Ability to work flexible shifts, including nights, weekends, and holidays.
Familiarity with food and beverage cost controls.
Understanding of menu design through prior culinary training or experience.

Nice To Haves

Experience as an Assistant Restaurant Manager or Restaurant Manager in a 4-star, high-volume restaurant or hotel is preferred.

Responsibilities

Monitor dining rooms for seating availability, service, safety, cleanliness, and guest wellbeing.
Maintain full familiarity with menus and beverage offerings.
Ensure staff complete dining-room side-work checklists.
Assist with overall management of the outlet.
Spot-check liquor par levels and order daily supplies.
Hold pre-shift meetings and follow up on established training steps.
Handle guest comments and complaints, communicate with guests, and ensure member and guest satisfaction.
Remain on the floor during peak hours.
Observe, teach, and professionally correct staff service.
Examine food preparation and beverage presentation.
Manage scheduling, complete weekly payroll, and forecast.
Participate in interviewing and recruiting employees.
Prepare maintenance requests and follow up on them.
Monitor food and liquor requisitions and food waste.
Check bar controls, including shot-glass use, red lining, and bottles being totally empty each day.
Manage staff performance, including attendance monitoring, annual reviews, department meetings, and disciplinary actions.
Maintain knowledge of the resort property and events.
Conduct monthly department meetings.
Maintain high standards of personal appearance and grooming, including proper attire or uniform and name tag while working.
Participate in company-required trainings.
Collaborate with the culinary team on food presentations, specials, and promotions.