General Manager(06400) - 806 North Highway 81

Domino's Franchise•Duncan, OK

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, profitability, attendance, punctuality, and maintaining the store’s image and standards. The manager sets an example for the crew and is expected to follow all company policies and procedures while ensuring the crew does the same. The role also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may include delivering products by car within a designated area, as well as delivering flyers and door hangers. The work involves operating in varied in-store conditions, including temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher in some work areas, exposure to food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, cramped spaces, and changing or adverse weather conditions during outside tasks and deliveries. Duties require standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching. Delivery work may involve navigating stairs and carrying products to customers.

Requirements

Ability to use judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and ability to make precise, rapid movements with the eyes, hands, and fingers.
Ability to enter orders using a computer keyboard or touch screen.
Ability to navigate the designated delivery area and locate addresses using a map.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical requirements of the role, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

Take responsibility for everything that happens during the shift.
Manage staffing and paperwork.
Control costs, cash, and inventory.
Manage food and customer relations.
Work to a schedule and maintain store image and standards.
Provide great customer service and ensure attendance and punctuality.
Maintain store cleanliness and contribute to marketing and profitability.
Set an example by following all policies and procedures and expecting the same of the crew.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
Deliver products by car within the designated delivery area and deliver flyers and door hangers, as required.