General Manager - Denny's Keystone

RREMC Restaurants, LLC•Indianapolis, IN

3d•$60,000 - $70,000

About The Position

The General Manager directs restaurant operations, with responsibility for guest service, hospitality, brand standards, and employee training. The role oversees controllable costs and takes corrective action to achieve profit and flow-through goals, while ensuring company initiatives and marketing promotions are implemented and maintained. The General Manager develops managers and hourly employees through training, development plans, and assignments; maintains equipment and facilities in compliance with company standards; and attracts, hires, and retains hourly staff. The role shares responsibility with the District Manager for developing Restaurant Managers and a cohesive management team, handles employee relations issues and brand-standard deviations, and develops and executes a local store marketing plan to grow relationships, sales, and guest counts. Other tasks and duties may be assigned.

Requirements

At least 3 years of restaurant management experience.
Associate or bachelor's degree preferred; candidates with a high school diploma or equivalent and a proven, successful operations background will also be considered.
Strong organizational skills and excellent oral and written communication skills, including the ability to communicate with all levels of the RREMC organization.
Effective communication in English.
Food Safety Manager Certification.
Ability to identify and anticipate opportunities and implement corrective action steps.
Values diversity and demonstrates respect for others.
Disciplined and flexible, with the ability to adjust to changing local market and restaurant conditions while balancing work and personal life.
Solid financial and business acumen.
Proven ability to manage multiple priorities with strong attention to detail.
Ability to work weekends, holidays, and evenings.
Periodic travel, including occasional overnight travel.
Licensed to operate an automobile without hours-of-operation restrictions.

Nice To Haves

Additional operations and/or leadership experience.
Associate or bachelor's degree.

Responsibilities

Direct restaurant operations, including guest service, hospitality, brand standards execution, and employee training.
Oversee controllable costs and take corrective action to achieve controllable profit and flow-through goals.
Ensure timely implementation and ongoing execution of company initiatives and marketing promotions.
Develop Restaurant Managers and hourly employees through training programs, individual development plans, and assignments.
Ensure equipment and facilities comply with RREMC standards and take corrective action when required.
Attract, hire, and retain hourly employees to meet staffing requirements and customer service standards.
Share responsibility with the District Manager for attracting, hiring, and developing Restaurant Managers and building a cohesive management team.
Proactively address employee relations issues and deviations from brand standards, involving the District Manager and Human Resources as appropriate.
Develop and execute a local store marketing plan to build relationships with civic, business, school, and professional organizations and drive sales and guest-count growth.
Perform other tasks and duties as assigned.