General Manager - Denny's Keystone

RREMC Restaurants, LLC•Indianapolis, IN

22h•$60,000 - $70,000

About The Position

The General Manager directs restaurant operations, with responsibility for guest service, hospitality, brand standards, and employee training. The role oversees controllable costs and takes corrective action to achieve profit and flow-through goals. It ensures timely implementation and ongoing execution of company initiatives and marketing promotions, and develops restaurant managers and hourly employees through training programs, development plans, and assignments. The General Manager ensures equipment and facilities meet RREMC standards, attracts and retains hourly employees, and shares responsibility with the District Manager for hiring and developing Restaurant Managers. The role proactively addresses employee-relations issues and deviations from brand standards, involving the District Manager and Human Resources as appropriate. It also develops and executes local store marketing plans to build community relationships and grow sales and guest counts. Other tasks and duties may be assigned.

Requirements

At least 3 years of restaurant management experience.
High school diploma or equivalent and a proven, successful operations background; candidates with an associate or bachelor's degree are also considered.
Strong organizational skills and excellent oral and written communication skills, including the ability to communicate with all levels of the RREMC organization.
Effective communication in English.
Food Safety Manager Certification.
Ability to identify and anticipate opportunities and implement corrective action steps.
Value diversity and show respect for others.
Ability to adjust to changing local market and restaurant conditions while balancing work with personal life.
Solid financial and business acumen.
Proven ability to manage multiple priorities with strong attention to detail.
Ability to work weekends, holidays, and evenings.
Ability to travel periodically, including occasional overnight travel.
Valid automobile operating license without hours-of-operation restrictions.

Nice To Haves

Additional operations and/or leadership experience.
Associate or bachelor's degree.

Responsibilities

Direct restaurant operations, including guest service, hospitality, brand standards execution, and employee training.
Oversee controllable costs and take corrective action to achieve controllable profit and flow-through goals.
Ensure timely implementation and ongoing execution of company initiatives and marketing promotions.
Develop Restaurant Managers and hourly employees through training programs, individual development plans, and assignments.
Ensure equipment and facilities comply with RREMC standards and take corrective action when needed.
Attract, hire, and retain hourly employees to meet staffing requirements and customer-service standards.
Share responsibility with the District Manager for attracting, hiring, and developing Restaurant Managers.
Proactively address employee-relations issues and deviations from brand standards, involving the District Manager and Human Resources as appropriate.
Develop and execute local store marketing plans to build relationships with community organizations and grow sales and guest counts.
Perform other tasks and duties as assigned.