General Manager(01530) - 6015 N Main St, Webb City, MO 64870

Domino's Franchise•Webb City, MO

About The Position

The General Manager is responsible for everything that happens during their shift and sets an example by following all company policies and procedures and expecting the same from the crew. The role oversees store operations, including staffing, paperwork, cost and cash controls, inventory and food management, scheduling, store image and standards, customer service, attendance, cleanliness, marketing, and profitability. The position requires judgment, math skills, multitasking, and the ability to direct activities, work under stress, and make decisions. The job includes general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. Team members must communicate with customers and co-workers, follow written instructions, handle payments accurately, and enter orders using a computer keyboard or touch screen. The work takes place in a store with temperatures ranging from a walk-in cooler to hot work areas, and includes exposure to food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and sometimes adverse weather during outside tasks. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use. The job description also includes delivery-specific duties and requirements, including driving product to customers, delivering flyers and door hangers, and having a valid driver's license, a safe driving record, and access to an insured vehicle.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to use a computer keyboard or touch screen.
Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
For delivery duties described in the posting: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle for delivery; navigational skills to read maps and locate addresses; and ability to navigate adverse terrain and carry products while walking and climbing.

Responsibilities

Oversee everything that happens during the shift and set an example for the crew.
Follow all company policies and procedures and ensure crew members do the same.
Manage staffing and complete paperwork.
Control costs, cash, inventory, and food management.
Work to a schedule and maintain attendance and punctuality.
Maintain store image, cleanliness, and adherence to standards.
Provide great customer service and manage customer relations.
Contribute to store marketing and profitability.
Operate store equipment; stock ingredients and supplies; prepare products; and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.
For delivery duties described in the posting, deliver products by car to customers and distribute flyers and door hangers.