General Manager(02081) - 5041 Caddis Bend Unit C

Domino's Franchise•Fitchburg, WI

About The Position

The General Manager is responsible for what happens during the shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role sets an example for the crew and requires following all company policies and procedures while expecting the same from team members. The position also includes general store duties such as operating equipment, stocking ingredients, preparing products, handling telephone and in-person orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also details delivery duties, including delivering products by car, delivering flyers and door hangers, and navigating delivery locations. Work may involve changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting, lifting, carrying, pushing, climbing, bending, squatting, reaching, and hand/eye tasks. Delivery work involves carrying pizzas and beverages, driving, walking between the store, vehicle, and customer locations, and potentially climbing five or more flights of stairs.

Requirements

Must be at least 18 years old.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make rapid, accurate movements and enter orders using a computer keyboard or touchscreen.
Valid driver's license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses in the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, climbing, bending, squatting, and reaching.

Responsibilities

Manage all activity during the shift, including cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow all policies and procedures while ensuring the crew does the same.
Handle staffing, paperwork, food management, and work scheduling.
Maintain store standards, cleanliness, customer service, attendance, and punctuality.
Contribute to marketing and store profitability.
Operate store equipment and stock ingredients in storage and work areas.
Prepare products and receive and process telephone orders.
Take inventory and complete related paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers and deliver flyers and door hangers.
Navigate delivery routes and locations, including stairs and other challenging terrain.