General Manager (02973) -159th St Orland Hills

Domino's Franchise • Orland Hills, IL

1d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects team members to do the same. The role also includes general store team member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.

The position involves working in a pizza store and may include delivering products within a designated delivery area. Delivery-related tasks include driving to customers, carrying food and beverages, and distributing flyers and door hangers. On-the-job orientation and training are provided.

Requirements

• Judgment, math ability, and ability to multitask.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses in the designated delivery area.
• Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Valid driver's license with a safe driving record meeting company standards.
• Access to an insured vehicle that can be used for delivery.
• Ability to meet the physical requirements of the role, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.
• Ability to navigate delivery locations that may include adverse terrain, multi-story buildings, private homes, and five or more flights of stairs.

Responsibilities

• Oversee all activities and operations during the assigned shift.
• Manage cost controls, inventory control, cash control, and customer relations.
• Staff the store and complete required paperwork.
• Manage food, work to a schedule, and maintain store image and operating standards.
• Provide great customer service and uphold attendance and punctuality expectations.
• Ensure store cleanliness and contribute to marketing and profitability.
• Follow all company policies and procedures and set an example for the crew.
• Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
• Deliver products by car within the designated delivery area, and deliver flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed