General Manager(02078) - 7131 W Capitol Dr

Domino's Franchise•Milwaukee, WI

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, and profitability. The manager sets an example by following company policies and procedures and expects the crew to do the same. The role also includes general store-team tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery duties, including delivering products by car to customers and distributing flyers and door hangers.

Requirements

  • Must be at least 18 years old.
  • Must have judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers in person and by telephone.
  • Ability to perform arithmetic accurately and quickly and make correct monetary change; a calculator may be used.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements and ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
  • For delivery duties: navigational skills to read maps and locate addresses, and ability to navigate adverse terrain while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

  • Oversee all activities during the shift.
  • Manage staffing, paperwork, cost controls, cash control, inventory, food management, and customer relations.
  • Work to a schedule and maintain store standards, cleanliness, and a professional image.
  • Provide great customer service and support store marketing and profitability.
  • Follow all policies and procedures and set an example for the crew.
  • Operate equipment, stock ingredients, and prepare products.
  • Receive and process telephone orders, take inventory, and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers and distribute flyers and door hangers.
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