General Manager(07792) - 348 W. Huntington Dr.
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; maintaining store image and standards; customer service; attendance and punctuality; transportation to and from work; cleanliness; marketing; and profitability. The manager must set an example by following all policies and procedures and expecting the same from the crew. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory and completing related paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The position requires communication with customers and coworkers, accurate order entry, basic mathematical and cash-handling skills, and the ability to work under stress and meet quality standards. Work conditions may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather during outside tasks or delivery-related work.
Requirements
- Judgment, math skills, and the ability to multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to comprehend and give correct written instructions.
- Ability to communicate with customers and coworkers in person and by phone.
- Motor coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Transportation to and from work.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example by following all policies and procedures and ensuring crew members do the same.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain the store's image, standards, cleanliness, and customer service.
- Monitor attendance and punctuality, marketing, and profitability.
- Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, and complete associated paperwork.
- Clean equipment and the facility approximately daily.
Benefits
- On-the-job orientation and training.
- Flexible work environment.
- Opportunities for advancement, including paths from assistant manager to general manager and from general manager to franchisee or Manager Corporate Operations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
