General Manager(02027) - 17305 W Capitol Dr

Domino's Franchise•Brookfield, WI

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, working to a schedule, maintaining standards and store cleanliness, marketing, and profitability. The manager is expected to set an example by following all policies and procedures and ensuring the crew does the same. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery duties, including delivering products by car, delivering flyers and door hangers, and navigating delivery locations.

Requirements

  • Must be at least 18 years of age.
  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to perform arithmetic accurately and quickly and make correct monetary change.
  • Motor coordination to make precise, rapid movements and ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain and delivery sites, including multi-story buildings and stairs.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform physical activities including standing, walking, sitting, lifting, carrying, pushing, climbing, stooping or bending, crouching or squatting, and reaching.

Responsibilities

  • Manage everything that happens during the shift.
  • Control costs, inventory, and cash, and manage food.
  • Handle staffing and paperwork.
  • Maintain customer relations and provide great customer service.
  • Work to a schedule and uphold the store's image and standards.
  • Ensure attendance and punctuality and maintain store cleanliness.
  • Contribute to marketing and profitability.
  • Follow all policies and procedures and set an example for the crew.
  • Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car and to customers' doors, and deliver flyers and door hangers.
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