General Manager(03999) - 528 Washington Ave
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The role involves operating store equipment and may include preparing products, processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position requires working with customers and coworkers, handling orders in person and by phone, using a computer keyboard or touch screen, and performing store and delivery-related duties. The work can involve standing and walking for extended periods, lifting and carrying supplies and products, and exposure to hot equipment, coolers, food odors, dust, moving parts, and changing weather conditions. Delivery duties require driving within a designated area and may involve navigating stairs or other delivery-site terrain.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical requirements of the position, including standing, walking, lifting and carrying items weighing up to 50 pounds, reaching, bending, and occasional climbing or stair navigation.
- For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
- Reliable transportation to and from work.
Responsibilities
- Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure compliance with company policies, procedures, and standards.
- Handle staffing, paperwork, food management, scheduling, store cleanliness, marketing, customer service, attendance, and profitability.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver products by car to customers within the designated delivery area and deliver flyers and door hangers, as required.
- Maintain safe and appropriate handling of cash, products, supplies, and store equipment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
