Assistant Manager - 528 Chatsworth

Chedraui USA•Chatsworth, CA
•Onsite

About The Position

The Assistant Manager reports to the Store Manager and assists with daily store operations in the absence of the Senior Assistant Manager (SAM). The role helps supervise associates and supports inventory management, merchandising, customer transactions, basic bookkeeping, customer service, and store safety and compliance. The successful candidate should be honest and reliable and reinforce the company values of Teamwork, Integrity, Accountability, Respect, and Growth.

Requirements

  • At least one of the following: an Associate Degree, a Bachelor’s Degree, a Retail Management Certificate (RMCP), or enrollment in one RMCP course.
  • Prior work experience in retail operations or equivalent work experience as determined by Company management.
  • Honesty and reliability, and ability to reinforce company values of Teamwork, Integrity, Accountability, Respect, and Growth.

Responsibilities

  • Assist the Store Manager in managing daily store operations in the absence of the Senior Assistant Manager.
  • Help supervise associates in performing their assigned duties.
  • Maintain an assigned store section by creating orders, receiving merchandise, and stocking it using proper equipment.
  • Review invoices and bills for accuracy.
  • Stock shelves, end stacks, displays, and deli and freezer cases.
  • Set up advertising and promotional displays and mark merchandise prices as needed.
  • Operate a cash register; receive customer payments; make change; and process check and charge transactions.
  • Review price and order books, price changes, advertisement forms, and direct vendor pricing information.
  • Issue cash or credit refunds when approved by management.
  • Verify customer eligibility for purchases of alcoholic beverages.
  • Perform basic bookkeeping, record lost or damaged goods and store supplies in the appropriate ledger, and post information and collect data.
  • Supervise assigned work crews when functioning as a temporary Senior Assistant Manager, including unloading, staging, stocking, and pricing activity.
  • Ensure compliance with company policies and government regulations.
  • Provide timely, professional customer service by addressing complaints and requests for refunds, exchanges, or adjustments.
  • Monitor and supervise associate and customer safety and security issues.
  • Participate in completing customer accident reporting paperwork.
  • Supervise completion of equipment safety and sanitation checklists.
  • Ensure period safety and loss-prevention sign-off sheets are completed.
  • Effectively use basic PC skills and handheld devices.
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