Store Manager - Chatsworth, Ga Store #16751

Dollar General•Chatsworth, GA

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is appropriately staffed, opened and closed effectively, and operated in accordance with company policies, procedures, and deadlines. The manager leads employees, supports customer service, maintains store operations and inventory, and protects the financial integrity and safety of the store. The position involves frequent walking or standing, bending, stooping, and kneeling, and some handling and lifting of merchandise and equipment. The work takes place in a fast-paced environment with moderate noise, with occasional exposure to outdoor weather, hazardous cleaning solutions, and freezer cold. The role includes occasional ladder climbing to six feet and regular driving a personal vehicle to meetings, other stores, and bank deposits.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.
  • High school diploma or equivalent is listed as preferred.
  • One year of retail management experience is listed as preferred.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in compliance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take action up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is adequately staffed and opened and closed each day; open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to company processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to attend meetings, visit other Dollar General stores, and make deposits.
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