STORE MANAGER - CHATSWORTH, GA STORE #16751

Dollar General•Holley, GA

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees hiring, training, performance management, staffing, store opening and closing, operational and financial controls, inventory, merchandising, customer service, safety, and required documentation. The manager opens the store at least twice per week and closes it at least twice per week. The position involves frequent walking or standing, bending, stooping, and kneeling; handling merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; and regular use of a personal vehicle for meetings, visits to other stores, and deposits. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather, cleaning solutions, and freezer temperatures. Occasional step-ladder climbing up to six feet is required.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform arithmetic calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Organization skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.
Ability to regularly drive a personal vehicle for meetings, visits to other Dollar General stores, and deposits.
Ability to walk or stand frequently; bend, stoop, and kneel frequently; handle merchandise and equipment; lift up to 40 pounds and occasionally up to 55 pounds; and occasionally climb a step ladder to six feet.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in compliance with labor laws and company policies, and ensure appropriate staffing.
Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and recommend termination when warranted.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is effectively opened and closed each day; personally open it at least twice and close it at least twice per week.
Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on replenishment and cycle counts.
Oversee efficient merchandise staging, stocking, and storage according to company processes.
Ensure merchandise presentation, fixtures, pricing, and signage meet established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe and secure environment for employees and customers.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.