Regal Cinemas Majestic - General Manager

Regal Theatres•Silver Spring, MD

23h•Onsite

About The Position

The General Manager at Regal Cinemas Majestic is responsible for upholding and administering all Regal policies, ensuring adherence to cash management and inventory control procedures, and managing all aspects of theatre operations. This includes hiring, training, and supervising staff, overseeing projection and audio-visual equipment, managing costs, maintaining the facility, and ensuring guest satisfaction. The role also involves marketing, promotions, scheduling, and handling all financial transactions.

Requirements

Two years of post-secondary education in Business and/or two years management or supervisory experience.
Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
If the theatre sells alcohol and assigned duties include selling/serving alcohol, must be of legal age to sell and serve alcohol according to state or local laws.
Must complete any legally required state or local training and obtain the required certificate for alcohol sales/service.
Must complete the Regal Responsible Beverage Server training on Regal Academy.
Good public speaking skills.
Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.
Listen effectively, respond clearly and directly, and ability to explain information to others.
Perform calculations with speed and accuracy and identify and correct errors.
Identify problems, gather relevant data, and note possible causes of problems.
Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and implement solutions.
Take action beyond what is necessarily called for, and perform tasks with a minimal amount of supervision.
Perform under pressure and/or opposition.
Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets.
Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail.
Use tools and equipment with dexterity, and perform mechanical tasks as necessary.
Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others.
Establish goals, budget time, and set priorities to achieve desired objectives.
Continually set a standard for others to follow and install leadership traits in subordinate Management.
Directly supervises an unspecified number of employees.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, training, and coaching of employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Frequently required to stand for long periods of time; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
Regularly required to lift up to 60 lbs.
Close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

Possess good public speaking skills.
Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.
Listen effectively, respond clearly and directly, and ability to explain information to others.
Perform calculations with speed and accuracy and identify and correct errors.
Identify problems, gather relevant data, and note possible causes of problems.
Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and implement solutions.
Take action beyond what is necessarily called for, and perform tasks with a minimal amount of supervision.
Perform under pressure and/or opposition.
Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets.
Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail.
Use tools and equipment with dexterity, and perform mechanical tasks as necessary.
Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others.
Establish goals, budget time, and set priorities to achieve desired objectives.
Continually set a standard for others to follow and install leadership traits in subordinate Management.

Responsibilities

Upholding and administering all Regal policies and directives.
Ensuring all cash management policies and procedures are adhered to.
Controlling concession inventory shortages and spoilage levels.
Hiring, training, developing, supervising, counseling, scheduling, and terminating employees (in consultation with HR).
Administering all applicable Human Resources paperwork and upholding company policies.
Ensuring required alcohol certification and training are current where applicable.
Supervising all staff positions, including projection and audio-visual equipment (hardware and software), film handling, and maintenance.
Operating and maintaining all systems within the facility, including Booth and Projection technology, maintenance, programming, TMS operation, and projection skills.
Controlling costs, including direct operating expenses, purchasing and ordering stock and supplies, and managing inventory and auditing processes.
Supervising theatre maintenance (building and grounds), performing minor repairs, and obtaining qualified personnel for larger maintenance concerns.
Monitoring janitorial staff to ensure the facility is cleaned to Regal standards daily.
Monitoring risk management, including team member and guest safety, loss prevention, emergency situations, and accident handling/reporting/investigating.
Managing guest relations, marketing and promotions of feature film engagements.
Scheduling movie show times and ensuring timely delivery of show times to all proper channels.
Counting, depositing, and reconciling all receipts (cash, credit cards, coupons, gift cards, checks, discount tickets, etc.).
Reading and understanding training materials, including anti-harassment and discrimination.