General Manager(02771) - 1141 S. Arlington Hts. Rd. #A

Domino's Franchise•Arlington Hts., IL

About The Position

The General Manager is responsible for everything that happens during a restaurant shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the team, follows all policies and procedures, and expects the same from crew members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The role involves both management responsibilities and general store tasks, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also includes delivery duties: delivering products and promotional materials by car, with the associated driving and physical requirements.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and ability to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses within the delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, and frequent reaching and hand use.

Responsibilities

Oversee all activities and operations during the shift.
Manage cost controls, inventory, cash, food, and store profitability.
Handle staffing and paperwork.
Work to a schedule and ensure attendance and punctuality.
Set an example by following all policies and procedures and expecting the same of the crew.
Maintain a perfect store image, cleanliness, and adherence to standards.
Provide great customer service and manage customer relations.
Support marketing activities.
Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers.