Customer Service Rep(02771) - 1141 S. Arlington Hts. Rd. #A

Domino's Franchise•Arlington Hts., IL
•Onsite

About The Position

The Customer Service Rep works as a Domino’s Pizza store team member, taking and processing customer orders by phone and in person and helping prepare, stock, and maintain the store. The role offers on-the-job orientation and training, with opportunities for advancement from customer service to management and beyond. The position may be part time or full time, and schedules are described as accommodating team members’ other commitments.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and continuous hand use.
  • Ability to lift and stack cases weighing up to 50 pounds onto shelves as high as 72 inches.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries and move, carry, push, or pull ingredients, supplies, and trays as needed.
  • Perform other store tasks, including occasional maintenance and cleaning.
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