General Manager(03132) - 35849 Hwy 27
About The Position
The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, scheduling, profitability, attendance, and adherence to company policies and standards. The manager is expected to set an example for the crew and provide great customer service. The position also involves performing general store team-member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may include delivery duties: delivering products by car to customers, delivering flyers and door hangers, and navigating delivery locations. Work involves standing, walking, sitting for paperwork, lifting and carrying supplies and products, pushing or pulling trays, climbing, bending, crouching, reaching, and driving. The work environment can include adverse weather, a wide range of in-store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Requirements
- Ability to exercise judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers in person and over the telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and the ability to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the stated physical duties, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
- For delivery duties, a valid driver's license with a safe driving record meeting company standards.
- For delivery duties, access to an insured vehicle that can be used for delivery.
Responsibilities
- Manage all activities and operations during the shift.
- Oversee staffing, paperwork, scheduling, cost controls, cash control, inventory, and food management.
- Maintain customer relations and provide great customer service.
- Set an example by following all policies and procedures and expecting the same from the crew.
- Maintain store cleanliness, attendance and punctuality, the store's image, and adherence to standards.
- Support marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- When assigned delivery duties, deliver products by car to customers and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
