Assistant Manager(03132) - 35849 Hwy 27
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires following all company policies and procedures while ensuring the crew does the same. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The position also performs general store team-member duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and coworkers, handling orders and payments, using a computer keyboard or touchscreen, and navigating the designated delivery area. Store and delivery work may involve exposure to varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, lifting and carrying supplies, pushing trays, reaching, bending, crouching, climbing stairs or ladders, and driving for deliveries. Delivery duties include bringing products to customers’ doors and distributing flyers and door hangers.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately; frequent use of hands, forearms, and wrists for food preparation and related tasks.
- Ability to use a computer keyboard or touchscreen and navigate addresses within the designated delivery area.
- Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds, carrying supplies, standing, walking, reaching, bending, crouching, climbing, and driving.
Responsibilities
- Take responsibility for all activity during the shift, including cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all policies and procedures, ensuring the crew does the same.
- Handle staffing, paperwork, food management, scheduling, store standards and image, customer service, attendance and punctuality, store cleanliness, marketing, and profitability.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver products by car to customers’ doors and deliver flyers and door hangers.
- Use a computer keyboard or touchscreen to enter orders and communicate with customers and coworkers by phone and in person.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
